In this section
Complaining about an ongoing nuisance
When reporting an issue, you will need to provide us with the following details:
- When the problem happens.
- What happens.
- How the problem affects you.
This information helps us decide whether the problem could be a statutory nuisance and whether we can take action to help resolve it.
In most cases, we can improve the situation through informal action. Sometimes, however, the problem may continue or get worse. If this happens, we may need to consider legal action.
If legal action is needed, we must have enough evidence to support the case. You may be asked to:
- Provide more information.
- Give evidence in court as a witness.
Diary Sheets
We may send you diary sheets to complete.
Keeping a detailed record of the problem and how it affects you is an important part of the evidence we need to take action. Please make sure your diary entries include full details. Incomplete diary sheets may mean that we cannot take legal action.
If you already have a case
If you already have an open case, please contact your case officer. Do not submit another form, as this may delay our investigation.
