Contact us

Contact Watford customer services

If you can't find the answers you're looking for online, you can contact customer support staff for advice and support. 


If you're looking for information about council services, the best way to contact us is by using the online contact form.

Online contact form


You're welcome to contact us by phone

Phone 01923 226400 between 8.45am  and 5.15 pm weekdays (4.45pm Friday)

Visit the town hall

To facilitate the refurbishment of the Town Hall, starting on Monday 5 February, the entrance to the Town Hall/Customer Service Centre, located opposite the Library, will no longer be in use.

The Customer Service Centre will operate from a reduced area accessible only through the rear/car park entrance. Clear signage will be in place to guide customers.

The town hall is open for you to come in to use the self-help computers and phones in reception to access support and council services.

If you need to speak to a member of staff in person, you must arrange an appointment.

The works are anticipated to be completed by early 2025.

Watford town hall opening hours

Monday: 9am to 1pm
Tuesday: 1pm to 5pm
Wednesday: 10am to 2pm
Thursday: 1pm to 5pm
Friday: 9am to 1pm

Weekends and public holidays: Closed

Watford town hall address

Town Hall 
Hempstead Road
WD17 3EX
Get directions in Google maps

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