Each block of flats may have different combinations of bin types, as every building is different. All residents living in flats should be provided with a recycling collection, a food waste recycling collection and non-recyclable waste collection. Please contact Veolia if the block you manage is missing any bins.
If you would like garden waste to be collected from a block of flats you manage, you should sign up to the chargeable garden waste collection service.
As a managing agent, you are responsible for:
Use any of the following to help your residents use the right bins for their waste:
For further advice, please contact Veolia.
Please contact Veolia (via 020 3567 6900 or email), to arrange for them to empty your contaminated recycling bin and to pay the relevant charge.
We will only collect bins containing the correct materials. Bins containing items that can't be recycled will not be emptied.
It is the responsibility of managing agents and landlords to arrange for contaminated recycling bins to be emptied. This can be arranged with Veolia (see above costs), or independently through a registered waste operator.
