Using your bins

Which bin should I use?

Brown food bin (food waste) - collected every week *not currently available to some residents in flats*

Blue-lidded bin (recycling) - collected every week

Green bin (garden waste) - collected every two weeks. (optional service)

Black bin (non recyclable waste) - collected every two weeks

Bins must be put out (on your front boundary) the night before or by 6:00am on your collection day and must be returned to within your property boundary within 24 hours of collection.

Report missed bins within 24 hours of your collection day after 5pm.

If you are missing any bins please contact Veolia on email enquiries.watford@veolia.co.uk or 0203 567 6900.

Flats

This information is for flats in blocks of six or more.

Blue-lidded bin (recycling) - collected every week

Black-lidded bin (non-recyclable waste) - collected every week or every two weeks

Brown bin (food waste) - collected every week *available in some flats*

Separate food waste collections in flats are being rolled out gradually - information  will be provided to residents and managing agents as the bins are installed.

Until a brown food bin has been delivered please continue to put food waste in the green bin (if your managing agent has signed up to the chargeable garden waste collection service) or into the non-recyclable waste bin.

Green bin (chargeable garden waste collection)

This is an optional service, if you would like this service please ask your managing agent to sign up Watford Borough Council will not introduce this service without prior authorisation and payment from your managing agent.

If there are any issues with the bins or bin store area please contact your managing agent or landlord.  Alternatively, contact Veolia and provide details for your managing agent or landlord.