In this section
Making changes to your account
Please use our renewal form to cancel your service, then re-sign up.
Changing your address
If you are moving property within the Borough you can take your service with you. You must notify us of your new address, otherwise you will be charged for a new subscription at the new address.
Changing your number of bins
You can have up to seven bins.
Cancelling your membership
- You can cancel your service online
- If it's your first time purchasing the service, you have 14 days after signing up to cancel and get a full refund
- After 14 days, no refund will be given. Please see our full terms and conditions for details
