Free 'Warm & Well' visits available for Holywell residents

Housing terrace street

Some privately owned or privately rented homes in Holywell have been selected to take part in a new pilot scheme promoting better health and wellbeing through warmer, more energy-efficient homes.

What’s on offer?

  • Free 'Warm & Well' Home Visits
  • Free boiler services for homeowners (limited-time offer as winter approaches)

A 'Warm & Well Home Visit' consists of: 

  • Practical energy advice
  • Bill support
  • Free energy-saving measures
  • Information on grants
  • Referrals to other services
  • Help with damp and mould

Living in a warm, affordable-to-heat home is essential for good health. Just like appliances, homes have an Energy Performance Certificate (EPC) rating. This scheme aims to help homes reach EPC rating C or above by combining various funding sources.

This is only available for winter 2025/26 and funding is limited and awarded on a first-come, first-served basis – don’t miss out!

How to apply

Use the voucher codes provided and refer yourself via:

  • Online form
  • Free helpline: 0800 107 0044 (Mon–Fri, 9am–5pm)
  • Email: bhbh@nef.org.uk

What happens next?

Your referral goes to our partners at the National Energy Foundation through their Better Housing Better Health service. They’ll contact you to arrange:

  • Your free boiler service
  • Your free Warm & Well home visit

These visits are carried out by Grand Union Community Energy (GUCE), a community benefit society offering free support to residents. Boiler services are provided by Gas Safe registered companies working with the National Energy Foundation.

Don’t be cold, be 'Warm & Well'. If you are eligible, use your code and apply today!

Published: 1st February 2025

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