Pest control

Domestic pest control advice

Residents receiving means-tested benefits

Please book using our approved contractor, John O'Connor:


Phone: 01462 421579


You will need to prove that you receive benefits.

Residents not receiving benefits

The council provides pest control services for residents on means tested benefits only.


Please contact your landlord or Housing Association. They are responsible for the building's condition.


If you do not receive benefits, we recommend that you use an approved company listed with either:

We also recommend that:

  • You get more than one quote before making a booking
  • Confirm what is included in the treatment cost
  • Get recommendations or use a trade review site such as Checkatrade where possible.

General advice on pest control

  •     Keep refuse bin areas clean, clean up spillages of food material
  •     Residents should manage communal bin areas responsibly
  •     Keep buildings in good repair, seal gaps around doors and other possible access gaps
  •     Clear away rubbish, debris and any overgrown vegetation

Rats and Mice

For rodents please download our fact sheets for rats (PDF 111kB) and mice (PDF 116kB).  You will need professional help to remove rodents, as they can burrow, climb and jump.  You also need to take action urgently as they can breed very rapidly.

  •  Mechanical traps can be less effective, as rodents may avoid them
  •  Ultrasonic boxes can be used as a deterrent, but rodents may ignore them
  •  Poison baits are the best solution


Bees are good for the environment and their numbers are reducing. Therefore we do not recommend the treatment of bees. However, if you have a nest that is causing issues, you should contact a local bee keeper through the British Bee Association.


The Fox Website can provide information on fox deterrence.

Other Pests

Information on other pest problems is available from the British Pest Control Association.

Public Areas

Please report any pest control issues in public areas using our online form.


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