What is Beacon?
Beacon provides an innovative new arrangement with Victim Support, working directly alongside the Constabulary's own Service Team.
The new service offers a complete 'wrap-around' provision for victims, with vulnerable or repeat victims being identified early on for an enhanced care package.
Importantly, this service will be available free to all victims of crime. This includes those who have decided not to report the matter to police.
They may have changed their mind about needing support and choose to make contact in the weeks or months after the incident.
Visit the new Beacon website at for information and advice to access support.
The hotline 0300 011 55 55 is open daily from 7am to 10pm for victims to contact the centre direct. (Victims who report crimes committed against them to police will contacted by the centre).
Victims of fraud in the county should continue to report their crime to Action Fraud at or on 0300 123 2040, however they too can access support services by contacting Beacon direct.