Terms and disclaimer

Watford Borough Council makes every effort to ensure that the information on this website is accurate and up-to-date.

Cookies

This site uses cookies. By continuing to browse the site you are agreeing to our use of cookies. Find out more below.

Our CMS (content management system) does not use any 'persistent' cookies - i.e. cookies that remain on your computer after you have concluded your visit to our website. These 'session' cookies are not used to store any personal information, and are discarded at the end of your visit. A full cookie audit of our website providing detailed information cookies on the site is available on this page under 'Downloadable documents'.

What are cookies?

When a website is visited, that site may write a cookie (a small computer file) to the computer that is visiting the site. Depending on the individual website, the cookie may store an array of information about the actions performed during the site visit .

One of the ideas behind the use of cookies is to enhance the visitor’s experience next time they visit – for example, you may not have to enter a user name, address etc. on subsequent visits made from the same computer. In this way, the website being visited may also be able to determine when the site was last visited, for how long, etc.

What if I want to turn cookies off?

You can stop your browser accepting cookies, or stop it accepting cookies from a particular website. Settings will typically be found in the 'options' or 'preferences' menu of your browser. In order to understand these settings, the following links may be helpful, otherwise you should use the 'Help' option in your browser for more details.

Anonymous Analytics cookies

Every time a user visits our website, web analytics software provided by Google Analytics generates an anonymous analytics cookie. These cookies can tell us whether or not you have visited the site before.
Your browser will tell us if you have these cookies, and if you don't, we generate new ones. This allows us to track how many individual unique users we have, and how often they visit the site, but these cookies cannot be used to identify individuals; they are used for statistical purposes only.

Third party cookies

We do not use advertisements. Some of our online partners may use cookies to analyse customer journeys in a similar manner to Google Analytics. In common with Google Analytics, they do not gather personal information via cookies.

Privacy of personal information

Watford Borough Council only use the information from Google Analytics to analyse general usage of the Council's website. Nothing is done to collect personal or identifiable information, and the data is only analysed by the Council internally. The Council does not pass information to third parties.

Information about how you use the website and your IP address* is transmitted to Google, but Google will not link your IP address with any other information held by Google. Similarly, the Council will not try to link an IP address with the identity of a visitor.

*What's an IP Address?

An IP address acts as a locator for one computer to ‘talk’ to another. Put simply, a customer using a computer to connect to a website requires IP addresses to maintain contact for the duration of the visit. An IP address is not intended to act as an identifier that always uniquely identifies a particular device.

Copyright

The Watford Borough Council website is a service operated by Watford Borough Council.

© Watford Borough Council.

All rights reserved.

Reproduction of graphical content in whole or in part without written permission is strictly prohibited.

Enquiries for licenses to reproduce graphical material contained in the Watford Borough Council website should be addressed in the first instance to

communications@watford.gov.uk

Communications
Watford Borough Council
Town Hall
Watford
Hertfordshire
WD17 3EX

Disclaimer

We cannot accept responsibility for any loss or inconvenience caused by reliance on inaccurate material contained in this site.

Links to other sites are provided for your convenience and do not imply Watford Borough Council's endorsement of them. We cannot be responsible for any information contained on other websites.

Events We cannot accept responsibility for events we publicise on our site that are not organised by Watford Borough Council.

Links to external organisations Due to the large number of requests we now receive, we cannot agree to add new links from our web pages to voluntary or commercial organisations. However, in rare cases, where there has been a specific recommendation from the web team of the Watford Borough Council service concerned, we may be able to make an exception.

If you would like us to consider adding a link to your site, please use the "contact us" button at the top of the page where you think your link would be most appropriate and put in the comment box "Request for link". Add the details of your organisation and we will forward it to the appropriate web team for consideration.

Linking to an organisation does not represent a recommendation of their goods or services.

Security

We understand concerns for security and use all reasonable efforts to establish secure connections to us, limiting access to databases containing personal information. We use high-level Secure Socket Layer (SSL) technology to encrypt data to authenticate the identity of users. We feel these measures provide significant security for the information on our site - however, no system is unconditionally secure.

Privacy

Watford Borough Council is registered under the Data Protection Acts (1984 and 1998).

The Data Protection Act allows us to hold and process personal data. No personal data is obtained from this site without your knowledge or permission.

The council will use any information you provide to us for its intended purpose. No personal information you have given us will be passed on to third parties for commercial purposes. The Council's policy is that all information will be shared among officers across departments and other agencies where the legal framework allows it, if this will help to improve the service you receive and to develop other services.

This authority is under a duty to protect the public funds it administers, and to this end may use the information you have provided for the prevention and detection of fraud. It may also share this information with other bodies responsible for auditing or administering public funds for these purposes. For more information about Watford Borough Council’s responsibilities please visit the Data Protection public register.

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