Watford Borough Council has joined the top three per cent of employers to be awarded an international people management organisation’s Gold standard.
Only 420 of 14,000 Investors In People (IIP)-accredited organisations from more than 75 countries have achieved Gold status.
Inspectors said the council is ‘without doubt a progressive and bold organisation’. Their report stated: “Staff are responsive and receptive to change, and they are supported in many ways to give their very best. They punch well above their weight and recognise what a great place it is to work. Job satisfaction levels are high despite increasing workloads because of sound leadership, effective management support, effective performance review and increasing levels of accountability and staff empowerment.”
Elected Mayor of Watford Dorothy Thornhill said: “Our people are our most valuable asset, and we do everything we can to support them. We will continue to support them throughout the challenging years that lie ahead as the council faces reduced levels of funding from central government.”
Cllr Mark Watkin, Portfolio Holder for Resources and Customer Service, said: “We always aim to do our best for our staff, so that they can deliver the best possible service to their customers, whether they are Watford residents, businesses or indeed each other. It’s vitally important to invest in the development of our employees during these challenging times, and we are very proud that our investment has now been recognised.”
The council’s IIP assessor noted that it is a ‘listening and learning organisation’ and said its current leadership is the best it has ever been. Many council employees said that their current job is the best they have ever had.
Investors in People accreditation is the standard for people management, helping organisations to lead, support and manage people well.
The Gold award shows that Watford Borough Council is an excellent employer of choice. It also highlights the organisation’s strong commitment towards corporate social responsibility in supporting local businesses, taking on apprentices and offering work experience placements for students and the unemployed.