Coronavirus Business Support

Guidance for drivers and operators on safe operation of transport services

COVID-19 Town Centre Update: Please read press release on road closure marking start plans for re-opening of Watford town centre and also visit

The Department for Transport has released guidance for drivers and operators on the safe operation of transport services. The guidance can be found here:

To help you to understand the new way of working, we have created a document that you can download and use for your business. A risk assessment is unique to each business so you need to do this yourself. The forms give a number of suggestions for things you may want to think about.

Please remember, the key things to make sure of are:

  • maintain social distancing where possible. If not possible, what else can you do to keep safe.
  • maintain personal hygiene
  • maintain vehicle cleanliness

If you need any help in understanding the form or the DfT guidance, please contact the licensing team by email at or

We will be arranging a number of online sessions where drivers and operators will be able to sign up to listen to updates and ask questions about business.

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