Business Rates - account enquiries

Account enquiries

You must pay your Business Rates according to the instalments shown on your bill. If you miss an instalment, we will send you a reminder notice.

As long as you pay within the time limit shown on the reminder, and pay the remaining instalments promptly, we will take no further action. (Please remember that paying within the month may not be enough, you must pay on the date shown on the bill.)

Ways to pay

  • The easiest method of payment is a monthly Direct Debit from your bank account. You can opt to pay on the 1st, 15th or the 25th of the month.
  • You can pay using our online payments system which can be found here.
  • By using our 24 hour automated telephone line on 01923 278989

You can email the business rates team at Please include your account reference number in the subject field of your email.

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