Discretionary Housing Payments
If you need extra help to pay your rent and you currently receive Housing Benefit or the Housing Costs element under Universal Credit, we may be able to assist through the Discretionary Housing Payment Scheme (DHP).
To help us make a decision about your claim, please complete our Discretionary Housing Payment (DHP) application form. DHP is not guaranteed and you will not automatically get a payment if you have had one previously. The amount of help that you can get will depend on your circumstances and each request is looked at individually. Also, the length of time that you can receive a DHP will depend on your circumstances.
When we can make a DHP:
- You have had your Housing Benefit reduced because of the "bedroom tax"
- You have had your Housing Benefit reduced because of the Benefit Cap
- Your Housing Benefit does not cover all of your rent
- Your Housing Benefit has been reduced because of deductions we have made because other adults are living with you (non-dependent deductions)
- Your Housing Cost under Universal Credit does not cover all of your rent
When we cannot make a DHP:
- Your rent has been increased to cover rent arrears
- You have to pay certain service/water charges (non-rent charges)
- Your Housing Benefit has been reduced because of a sanction
- Your Housing Benefit has been suspended
- You have enough money to cover any shortfall in your Housing Benefit
Because of the amount of money that we have available is limited, we will look at what steps you have already taken to ease the situation, for example, if you have tried to negotiate a lower rent or are looking to move to a more affordable property. We will also look to make sure you are getting all the benefits that you are entitled to and make sure that you get other help such as debt advice from Citizens Advice Bureau or Housing Options advice from our Housing Department.