Customer services

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COVID-19 Update

Town Hall remains open for face-to-face appointments only. For more information on COVID-19, visit our Coronavirus updates for more information, or check the links below:


Send us your complaints, compliments or comments
You can pay online, apply for services and report issues through our website.


Main contact number: 01923 226400
Find specific department numbers

By Post

Town Hall 
Hempstead Road
WD17 3EX
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Our customer contact centre is open:

Monday - Thursday: 8:45am to 5:15pm
Friday: 8:45am to 4:45pm 
Saturday - Sunday: Closed

We are closed for bank holidays.

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