Customer Services

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COVID-19 Update

Following the Prime Minister’s announcement (23 March 2020), the Town Hall is now closed. Our Customer Service Centre is working remotely. If you have an urgent enquiry please call 01923 226400. For more information on COVID-19, visit our Coronavirus Update for more information, or check the links below:


Online

Send us your complaints, compliments or comments
You can pay online, apply for services and report issues through our website.

Phone 

Main contact number: 01923 226400
Find specific department numbers

By Post

Town Hall 
Hempstead Road
Watford
WD17 3EX
Get directions

Our customer contact centre is open:

Monday - Thursday: 8:45am to 5:15pm
Friday: 8:45am to 4:45pm 
Saturday - Sunday: Closed

We are closed for bank holidays.

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