Visitor vouchers are one-use scratch cards which can be purchased by residents of each zone for use on their visitor's vehicles. Sold in a number of denominations, users are required to scratch out the day, date, month, hours, minutes and am/pm sections of the voucher and clearly display it in the windscreen of the vehicle. Vouchers can be displayed for consecutive hours if necessary but failure to correctly validate or display the vouchers will result in the service of a Penalty Charge Notice.
You can now apply for visitor vouchers online. Please note, each household may purchase up to 200 hours of 1-hour and 4- hours of the maximum annual allocation in a 4 week period. Applications that exceed the 200 hours limitation within a 4 week period or exceed the annual maximum allocation for the household will be declined and payment will be reimbursed. For further information regarding your allocation please refer to your zone below.
Applications marked to be posted will be sent within 3 working days.
Applications marked for collection that are submitted Monday to Thursday before 2pm - will be available to collect from 11am next day from the Customer Service Centre, Town Hall Hempstead Road, Watford, Herts, WD17 3EX
Applications marked for collection submitted after 2pm on Thursday and before 2pm Friday - will be available to collect from Watford Central Library, Hempstead Road, WD17 3EX between 9.30am and 12.30pm. Please note uncollected vouchers arranged for collection from the Customer Service Centre in the week will not be available for collection from the Library.
Applications marked for collection submitted Saturday or Sunday - will be available from 11am Tuesday from the Customer Service Centre, Town Hall, Hempstead Road, Watford, Herts, WD17 3EX
Please note that refunds and exchanges are not available for unused visitor vouchers.
Select an option from the list below to find out further information on the different rules and restrictions in each zone:-
|Zone A||Zone B||Zone C||Zone D|
|Zone E||Zone F||Zone G||Zone J|
|Zone K||Zone L||Zone M/N||Zone S|
|Zone T||Zone U||Zone V||Zone W|
Not sure which zone you're in? Take a look at the zone-by-zone road list by clicking here.