Visitor vouchers are one-use scratch cards which can be purchased by residents of each zone for use on their visitor's vehicles. Sold in a number of denominations, users are required to scratch out the day, date, month, hours, minutes and am/pm sections of the voucher and clearly display it in the windscreen of the vehicle. Vouchers can be displayed for consecutive hours if necessary but failure to correctly validate or display the vouchers will result in the service of a Penalty Charge Notice.
You can now apply for visitor vouchers online. Please note, each household may purchase up to 200 hours of 1-hour and 4- hours of the maximum annual allocation in a 4 week period. Applications that exceed the 200 hours limitation within a 4 week period or exceed the annual maximum allocation for the household will be declined and payment will be reimbursed. For further information regarding your allocation please refer to your zone below.
Applications marked for collection that are submitted:
Before 2pm Monday to Thursday - will be available to collect from 11am, the next day
After 2pm on Thursday and before 2pm Friday - will be available to collect from 11am the following Monday
After 2pm on Friday, Saturday or Sunday - will be available to collect from 11am Tuesday
Please note there will no longer be a Saturday collection service after 13 July. All vouchers ordered will be available for collection Mon-Fri from the Customers Services Centre at the Town Hall, Hempstead Road, Watford, Herts, WD17 3EX.
Please note that refunds and exchanges are not available for unused visitor vouchers.
Select an option from the list below to find out further information on the different rules and restrictions in each zone:-
|Zone A||Zone B||Zone C||Zone D|
|Zone E||Zone F||Zone G||Zone J|
|Zone K||Zone L||Zone M/N||Zone S|
|Zone T||Zone U||Zone V||Zone W|
Not sure which zone you're in? Take a look at the zone-by-zone road list by clicking here.