Chargeable Garden Waste Collection Service

In this section

Sign up to our Garden Waste Service online

Existing customers

Renewals

The renewal period has now ended. If you have received a cancellation letter and you wish your collections to continue you must sign up again for the new period.

If you paid by direct debit your service will have renewed automatically. Your payment will have been taken on 1 July.

All Direct Debit customers should have received new stickers in mid-August. Please apply these to the back of your green bin ready for collection.

New customers

Sign up to the service

The service period runs from 1 September to 31 August every year. You can sign up at anytime throughout the year, however collections will always end on 31 August. There are no discounts if you sign up part-way through the year and no refunds if you stop using the service.

How does it work?

Follow these steps:

  1. Login or register to your My Watford account
  2. Sign up for the garden waste collection service
  3. After signing up, you will receive a sticker per bin showing you have paid (allow up to two weeks to arrive)
  4. Apply the sticker to the back of your green bin
  5. Put your bin out for collection on your property boundary by 6am on your collection day
  6. Return your bin to your property boundary within 24 hours of collection

Please note: only bins with a valid sticker will be collected.

How much does it cost?

Standard

  • £50 a year for first bin
  • £75 a year for each additional bin (up to seven bins in total)

Those receiving council-related benefits

Here is a list of qualifying benefits which makes you eligible for this charge:

  • Child Tax Credit
  • Council Tax Benefit / Local Council Tax Reduction Scheme
  • Employment and Support Allowance (income based)
  • Guaranteed Pension Credit (not Savings Pension Credit)
  • Housing Benefit
  • Income Support
  • Job Seekers Allowance (income based)
  • Universal Credit
  • Working Tax Credit

Qualifying schools, places of worship and charity shops

  • £50 a year for each bin (up to seven bins in total)
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