Customer services

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COVID-19 Update

  • From Monday 12 April, the Town Hall will be open on a limited basis.
    • The Town Hall will be open on Mondays (9am to 3pm), Wednesdays (from 11am to 5pm) and Fridays (9am to 3pm) only. 
    • As the service will be very limited, there will be no drop-in service for council tax, benefits or housing requirements, the council is continuing to encourage residents to use its online and telephone services wherever possible.

Online

Send us your complaints, compliments or comments
You can pay online, apply for services and report issues through our website.

Phone 

Main contact number: 01923 226400
Find specific department numbers

Our phone lines are open:

Monday - Thursday: 8:45am to 5:15pm
Friday: 8:45am to 4:45pm 
Saturday - Sunday: Closed

We are closed for bank holidays.

By Post

Town Hall 
Hempstead Road
Watford
WD17 3EX
Get directions

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