Housing advice and support
There is lots of guidance and advice on the web – have a read through this information first.
You can then contact us if you have any questions on tel: 01923 226400 between 8.45am - 5.15pm Monday to Thursday and 8.45am -4.45pm on Friday, or use the email address at the bottom of the page.
Is your landlord threatening to evict you?
The GOV.UK website has details about private renting. You can find out what your rights are as a tenant and what to do if you are being threatened with eviction, as well as lots of other information.
Are you having trouble paying your mortgage?
Again, there is lots of advice on the GOV.UK website – including information on what you can do to avoid repossession, and details of the government’s Mortgage Rescue Scheme.
Are you being evicted by parents or other family or friends?
If you are 16-17 we will advise you who you should see for an assessment of your needs.
Are you a victim of domestic violence?
The Herts Sunflower Group runs a helpline for men and women who are victims of domestic violence. This is a confidential and free service, open Monday to Friday 10am until 10pm.
Please call 08 088 088 088 or visit www.hertssunflower.org In an emergency, always dial 999.
Rent a Spare Room scheme.pdf (Adobe PDF format, 227Kb)
If you are affected by the Welfare Reform Act you can consider renting out a spare room.
Taking in a Lodger - guide for Social tenants.pdf (Adobe PDF format, 154Kb)
If you are a Social Housing Tenant affected by the Welfare Reform Act this is a guide to taking in a lodger.
Private Rented Sector Discharge Policy.pdf (Adobe PDF format, 75Kb)
Storage Policy.pdf (Adobe PDF format, 38Kb)