Watford Borough Council

We will:

• Collect your domestic waste on the same day each week (with the exception of Christmas, New Year and Bank Holidays)
• Advertise well in advance any changes to the collection service 
• Provide a 140 litre wheeled bin for your domestic waste (or black sacks by prior agreement)
• Replace your bin back on the boundary of your property
• Ensure your street is left clean and tidy following the waste collection (no spillages)
• Provide assisted collections for the elderly and infirm upon application
• On the rare occasion we miss you collection, we will collect your bin within 48 hours of reporting
• Provide purple sacks at a cost of £1 each for excess waste
• Upon application a larger bin will be provided to households of 5 occupants or more. Please complete the application form using the link below, and send it to us at Environmental Services, Wiggenhall Depot, Wiggenhall Road, Watford, WD18 0FB

You can help us by:

• Putting your black bin on the front boundary of your property (by 6am on the morning of collection)
• Using the recycling boxes for dry recyclables and green wheelie bin for compostable waste to reduce the amount of waste taken to landfill.  Please follow the link below for details of how to get extra recycling boxes or a green bin
• Reporting any missed collections on tel: 01923 235946 (in office hours) within 48 hours
• Trying to reduce the amount of waste generated

We will not:

• Collect any excess waste unless it is in a pre-paid purple sack or unless by prior arrangement with Environmental Services or as part of specific arrangements at Christmas

To check your normal collection day please refer to your refuse/ recycling calendar or ring us on tel: 01923 235946.