Advice and benefits FAQs
Please find below some frequently asked questions and answers, which we hope you will find useful. Click on the question and it will take you to the answer.
Contents
- I am having difficulty paying the rent/council tax on my home. Can the council help?
- What shall I do if my circumstances change?
- Can I appeal a benefits decision?
- What is Local Housing Allowance?
- Can I make an appointment to see someone about my benefit?
- What is an extended payment?
- How often do I need to renew my claim for benefit?
- When will my benefit end?
- What other welfare benefits am I entitled to?
- Can I backdate my housing benefit /council tax benefit claim?
- What does the council do about benefit fraud?
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I am having difficulty paying the rent/council tax on my home. Can the council help?
We may be able to help you, though this depends on a number of factors:
- For assistance with council tax benefit you need to be the liable person
- For rent allowance on a housing association property, mobile home, hostel or bed and breakfast, it is your responsibility to make sure it is suitable accommodation.
- If you rent from a private landlord you should check with the council what level of Local Housing Allowance you would be allowed for your circumstances.
Once you have done this you will then need to apply for housing/council tax benefit, by completing a claim form and supplying all the information required. We can then assess your claim and advise you whether we can help.
A comprehensive guide to housing benefit and council tax benefit can be found on the relevant page of the council's website.
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